Pivip believes gaming should be a source of fun, not stress. By upholding our responsible gaming principles, we make sure your experience stays controlled, safe, and enjoyable at all times.
Gaming is entertainment — not a way to make a living. pivipSet your budget and time limits before playing. If something feels off, reach out to us — we're always here for you.
Responsible Gaming means playing in a way where you stay fully in control — financially, mentally, and in terms of time. At pivip, responsible gaming isn't just a policy; it's our core commitment to every member.
Online gaming is growing fast in Bangladesh. To keep it enjoyable, pivip believes every member should know when to stop, how much is reasonable to spend, and how to recognize when gaming is becoming a problem.
Gaming problems can affect anyone, regardless of age or profession. There's no shame in it. pivip is here to give you the right information and tools so gaming stays a positive part of your life, not a burden.
Remember: responsible gaming doesn't mean giving up gaming. It means playing smart — knowing your limits, keeping it enjoyable, and putting real life first.
pivip's Policy: We never encourage members to play beyond their means. All our promotions and bonus offers are designed in line with responsible gaming guidelines.
If you or someone close to you is showing any of the signs below, take it seriously and seek help.
Chasing losses by continuing to play — convinced that "this time I'll definitely win."
Hiding or lying to family or friends about how much you spend on gaming.
Taking out loans or dipping into savings to fund gambling.
Feeling restless, irritable, or anxious when not gaming.
Prioritizing gaming over work, studies, or time with family.
Repeatedly placing bets beyond your set limit.
Feeling unable to stop or cut back on gaming, even when you want to.
The gaming experience itself becomes more appealing than winning.
Pivip gives every member a set of powerful tools to stay in control of their gaming. They're completely free and available to use at any time.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is reached, deposits will automatically be blocked.
Decide how long you'll game each day before you start. When the time is up, your session will end automatically.
Set the maximum amount you're willing to lose within a given period. Once you hit that limit, betting will be stopped automatically.
If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks.
You can opt out of bonuses and promotional offers yourself to remove any extra temptation.
Use the self-exclusion feature to take a complete break from gaming long-term — from 6 months up to 5 years.
Log in to your account and set your gaming limits in just a few steps.
Log in to pivip.ws and click on your profile icon in the top right corner.
Go to "Account Settings" or the "Responsible Gaming" option from the dropdown menu.
Choose the type of limit you want — deposit, loss, or time.
Enter the limit amount and the period it applies to (daily/weekly/monthly).
Click the Save button. Limit decreases take effect immediately; increases require a 72-hour waiting period.
If you run into any issues, contact us via live chat or at support@pivip.ws. We'll get you sorted right away.
Self-Exclusion is pivip's most powerful responsible gaming tool. If you feel your gaming is getting out of control, you can block all access to your account for a set period of time.
Once self-exclusion is activated, it cannot be changed before the set period ends. Please think carefully before making this decision. If you're unsure, speak with our support team first.
Pivip strictly prohibits anyone under 18 from gaming. Protecting minors is the most critical part of our responsible gaming policy.
A note to parents: if your child has access to your device, please log out of your pivip account and keep your password secure.
You don't have to face a gaming problem alone. pivip's support team and various assistance organizations are always there for you.
Our Bangla-speaking support team is available 24/7. If you need help managing your gaming, send us a message on live chat — no judgment, just support.
For a more in-depth conversation, email us at support@pivip.ws. Our responsible gaming team will respond within 24 hours and provide advice tailored to your situation.
Check how healthy your gaming habits are on your own terms. Complete our short questionnaire in Account Settings and get an instant assessment.
If you think a family member may have a gaming problem, please reach out to us. We also offer guidance and support to family members so they can help their loved ones in the right way.
Read our guides and tips to learn more about responsible gaming. You'll find practical advice on building healthy gaming habits, written in plain Bangla.
Any gaming-related concerns you share with us are kept completely confidential. Your information is never shared with any third party.
Before you start gaming, set a clear budget and time limit — and stick to them.
Don't treat gaming as a source of income — it's entertainment, not an investment.
Avoid chasing losses by placing repeated bets to try to win back money you've lost.
Avoid gaming when you're emotionally distressed or under the influence of alcohol.
Take regular breaks — at least 15 minutes of rest for every hour of gaming.
Make sure you're also setting aside enough time for family, friends, and hobbies alongside gaming.
Keep track of your monthly gaming spend and stop immediately if you go over budget.
Talk openly with people close to you about your gaming habits.
Register with pivip and use our full suite of responsible gaming tools for a safe and enjoyable gaming experience.